VIDEO: How one school is redefining student success
Fresh from being named among The Educator's Five-Star Employers of Choice for 2026, Y Schools Queensland executive principal Angela Moore unpacks the biggest misconceptions around trauma-informed practice, explaining why it's never about removing boundaries – and what firm, fair, calm implementation actually looks like day-to-day.
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00:00:00.000 We need to stop making students fail
00:00:02.360 before they get the right support.
00:00:07.205 >> [music]
00:00:13.960 >> Hello and welcome to The Educator TV.
00:00:16.600 I'm Kylie Spear and joining me today is
00:00:19.200 Angela Warr, Executive Principal at Y
00:00:22.040 Queensland. Y Queensland has been named
00:00:24.960 as one of the winners of The Educator
00:00:27.400 Five Star Employers of Choice for 2026.
00:00:31.000 Welcome to you, Angela, and thank you so
00:00:33.400 much for joining us today.
00:00:35.320 >> Thank you for having me. I'm so excited
00:00:37.080 to be here.
00:00:38.520 >> Well, firstly, Angela, congratulations
00:00:41.040 on being recognized as one of The
00:00:42.920 Educator's Five Star Employers of
00:00:45.120 Choice. Many of the young people who
00:00:47.400 come to Y Schools Queensland have
00:00:49.520 experienced significant barriers to
00:00:52.000 learning and engagement. What have you
00:00:54.400 learned about the conditions that need
00:00:56.280 to be in place before meaningful
00:00:58.160 learning can occur? And how might those
00:01:00.920 lessons benefit mainstream schools as
00:01:03.000 well?
00:01:04.199 >> Yeah, I've learned um with young people
00:01:07.160 that relationships and safety must
00:01:09.480 always come before learning. And it's
00:01:12.080 belonging before achievement in every
00:01:14.800 situation. I think relationships and
00:01:17.440 true connection come before anything
00:01:19.480 else. And that these things are also not
00:01:23.000 alternative school strategies, they're
00:01:24.560 just good teaching strategies. And I
00:01:27.000 think if educators spend time creating
00:01:29.680 the conditions to enable students to
00:01:31.720 meet expectations, then they absolutely
00:01:34.400 will. So, I think if you create the
00:01:36.520 right conditions, student behavior um
00:01:39.360 incidents will decrease, attendance and
00:01:41.280 engagement will increase, and students
00:01:43.760 will want to learn. So, the time you
00:01:46.040 spend on connection will come back to
00:01:47.800 you tenfold.
00:01:49.440 >> You spent much of your career working
00:01:51.400 across primary, secondary, specialist,
00:01:53.800 and alternative education settings.
00:01:56.480 Looking across those sectors, what do
00:01:58.400 you believe the most effective schools
00:02:00.280 are doing differently when it comes to
00:02:02.400 supporting students who are at risk of
00:02:04.800 disengagement?
00:02:06.360 >> Over my career, I have learned that
00:02:08.679 disengagement tells us something in the
00:02:10.720 system isn't working. And honestly, the
00:02:13.640 best schools utilize student voice in
00:02:16.320 everything they do.
00:02:18.120 They do not wait for failure before they
00:02:20.440 respond, and they put high support and
00:02:22.880 high expectations together.
00:02:25.400 They know their students behind the
00:02:27.200 behavior because at the end of the day,
00:02:30.080 behavior is just a response.
00:02:32.560 And they celebrate all successes, both
00:02:34.920 big and small. They support students as
00:02:37.480 a whole person, not just based on their
00:02:40.280 grades.
00:02:41.680 >> Angela, there is often a tension between
00:02:44.520 maintaining high academic expectations
00:02:47.320 and responding to the complex well-being
00:02:49.959 needs of students.
00:02:51.800 How do you ensure why schools Queensland
00:02:54.160 remains both deeply supportive and
00:02:56.920 academically ambitious for every young
00:02:59.040 person?
00:03:00.480 >> Really good question. I think we focus
00:03:02.840 on the progress and not just
00:03:04.600 performance, and we understand that
00:03:07.120 academic ambition and student success
00:03:09.760 looks different for every single
00:03:11.320 student.
00:03:12.680 We are deeply compassionate, and we
00:03:15.080 recognize and value that our young
00:03:17.120 people, when they come to school, they
00:03:19.239 have a lot going on outside of school.
00:03:21.840 So, our team works really hard in
00:03:24.040 removing or supporting students through
00:03:26.519 and over those barriers whilst holding
00:03:29.120 high expectations.
00:03:30.920 We wrap around all the support around
00:03:34.239 them, and at times their families as
00:03:36.720 well, and we are there for them at the
00:03:40.120 other end, cheering them on and helping
00:03:42.959 them work towards their personal goals.
00:03:45.120 We believe that they will overcome the
00:03:46.880 challenges and succeed, and we ensure
00:03:49.320 that they feel
00:03:51.200 um that belief as well.
00:03:54.360 >> Trauma-informed practice has become a
00:03:56.920 major focus for schools in recent years.
00:04:00.320 In your experience, what are the biggest
00:04:02.400 misconceptions about trauma-informed
00:04:05.200 education, and what does effective
00:04:08.000 implementation actually look like in
00:04:10.320 day-to-day practice?
00:04:12.480 >> Yeah, the biggest learning I have had
00:04:14.920 over my years is that trauma-informed
00:04:17.120 practice does not mean soft. It doesn't
00:04:20.399 mean that there are no boundaries or no
00:04:22.600 consequences.
00:04:24.160 It's about firm, fair, calm, and
00:04:27.400 predictability
00:04:29.040 while working with young people. It's
00:04:31.160 connection before correction, and
00:04:34.120 sometimes, um, repair after rupture. If
00:04:37.240 a student can't hold it together and
00:04:39.520 and, um, need extra support, we're there
00:04:42.360 to repair and support them. It's also
00:04:45.480 about spending time teaching the
00:04:47.760 strategies to young people, so that they
00:04:50.000 can identify their needs and also
00:04:52.320 regulate their own emotions and
00:04:54.160 responses. They need to have that
00:04:56.320 understanding
00:04:57.880 so they can then persevere and be
00:04:59.760 resilient when they need to be. And it
00:05:02.480 also involves staff and students
00:05:04.080 understanding behavioral responses so
00:05:06.760 that we can all work together to
00:05:08.680 overcome the barriers and the triggers.
00:05:11.280 It's understanding, it's dignity, it's
00:05:14.040 respect, and it's a belief that they can
00:05:16.600 and will succeed. So, we don't don't
00:05:18.880 excuse behavior, but we do make sure we
00:05:21.480 understand it well enough to teach a
00:05:23.240 better way forward.
00:05:25.320 >> You have worked extensively in inclusion
00:05:28.080 reform and school improvement. If you
00:05:30.840 could change one aspect of the
00:05:32.760 Australian education system to better
00:05:35.080 serve vulnerable and disengaged young
00:05:37.480 people, what would it be and why?
00:05:40.720 >> I think we need to stop making students
00:05:42.960 fail before they get the right support.
00:05:45.919 I think we need to intervene earlier
00:05:47.720 with flexible learning as core
00:05:50.560 and not seen as a peripheral new new age
00:05:53.760 way of working. We need to invest in
00:05:56.360 workforce capability around trauma,
00:05:58.600 disability, and complex behaviors, and
00:06:01.080 we need to stop underestimating
00:06:02.920 belonging and connection and the impacts
00:06:05.520 they have on student outcomes and
00:06:07.160 success.
00:06:08.600 So, if I could change just one aspect,
00:06:10.960 it would be that we need to stop
00:06:12.440 treating reengagement as a rescue
00:06:14.360 response and realize engagement is the
00:06:16.480 only response that matters.
00:06:19.040 >> And finally, Angela, when you think
00:06:21.160 about the next decade of education, what
00:06:24.160 gives you the greatest sense of optimism
00:06:26.520 for young people, particularly those
00:06:28.440 whose strengths and potential may not
00:06:30.520 always fit the traditional mold of
00:06:33.120 schooling?
00:06:34.640 >> Um as educators, I truly believe that
00:06:37.480 we're starting to recognize that
00:06:39.440 different strengths, pathways, and
00:06:41.200 definitions of success for our young
00:06:44.080 people
00:06:45.280 that um one pathway doesn't suit
00:06:48.720 everybody, and I think our young people
00:06:51.280 have a louder voice than they have ever
00:06:53.160 had before. And in my experience, the
00:06:55.680 students who do not fit the mold often
00:06:57.720 show us where the mold needs to change.
00:07:00.840 So, my optimism come comes from hearing
00:07:03.520 our young people show us how they want
00:07:05.720 to learn and engage, and we shape what
00:07:08.160 we do around them. And when we get it
00:07:10.480 right, we get results, and that's what
00:07:12.320 excites me.
00:07:14.320 >> Wonderful. Well, thank you so much for
00:07:16.320 your time today, your lovely insights,
00:07:18.960 and congratulations once again, Angela.
00:07:22.000 >> Thank you for your time.
00:07:24.160 >> And thank you, of course, to our viewers
00:07:26.280 for watching the latest episode of The
00:07:28.120 Educator TV. We look forward to seeing
00:07:30.680 you again soon.
00:07:36.540 >> [music]











